Human Resources

This Questionable Interview Questions online training course presents learners with tips on how to avoid asking problematic interview questions. This course covers topics such as the importance of being aware of laws, focusing on applicant qualifications during interviews, recognizing and avoiding irrelevant questions, avoiding eliciting information and tips from the Equal Employment Opportunity Commission.

This Work Process Basics online training course is designed for employees, supervisors, and managers and explores the work process. This course will analyze work as a process by identifying the requirements necessary to produce quality work, defining process flow and scope, looking at inputs and outputs, and how to examine listening skills to ensure those customer requirements are met.

This Workplace Violence Prevention in Healthcare [California] online training course is designed for employees in hospitals, clinics and other health care settings in California. Workplace violence in healthcare is a serious and growing concern. Every day, healthcare workers face unique risks that most workers never encounter. Learn to recognize, prevent, and respond to workplace violence incidents in healthcare settings, in compliance with California state regulations and industry best practices.